Refund Policy
2 Kings Premium Coffee Return Policy
Effective: 08/08/2022
Thank you for your purchase from 2 Kings Premium Coffee. We appreciate your business. If you are not completely satisfied with your purchase, we are here to help. Please see the full details below regarding our return policy and process.
Policy Details
You can return your item 14 days from the date you received it.
Items that can’t be returned include: Coffee
For all returns, the only thing you need to include in your package is the purchased item.
Shipping Fees
You are responsible for most return shipping fees. Shipping fees are non-refundable. We strongly recommend that you use a trackable method to ship your return. Exceptions: 2 Kings Premium Coffee will cover shipping fees in when Items are damaged and/or defective, Customer did not order item.
We will provide an emailed prepaid shipping label.
Restocking Fees
2 Kings Premium Coffee does not charge restocking fees.
Process Details
To return your purchase from 2 Kings Premium Coffee, place the item securely in in its original packaging, if possible. Please mail your return to the following address:
2 Kings Premium Coffee
Customer Care
604 Melton Ave
Memphis, TN 38109
United States
Refunds
After receiving your return and inspecting the condition of your item, 2 Kings Premium Coffee will process your return. Please allow at least 7-10 days to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. 2 Kings Premium Coffee will notify you by email when your return has been processed.
Questions?
If you have any questions concerning our return policy, please contact us at sales@2kingscoffee.com or visit https://2kingscoffee.com/pages/contact
Thank you for shopping with 2 Kings Premium Coffee!