Refund Policy

2 Kings Premium Coffee Return Policy

Effective: 08/08/2022

Thank you for your purchase from 2 Kings Premium Coffee. We appreciate your business. If you are not completely satisfied with your purchase, we are here to help. Please see the full details below regarding our return policy and process.

Policy Details

You can return your item 14 days from the date you received it.

Items that can’t be returned include: Coffee

For all returns, the only thing you need to include in your package is the purchased item.

Shipping Fees

You are responsible for most return shipping fees. Shipping fees are non-refundable. We strongly recommend that you use a trackable method to ship your return. Exceptions: 2 Kings Premium Coffee will cover shipping fees in when Items are damaged and/or defective, Customer did not order item.

We will provide an emailed prepaid shipping label.

Restocking Fees

2 Kings Premium Coffee does not charge restocking fees.

Process Details

To return your purchase from 2 Kings Premium Coffee, place the item securely in in its original packaging, if possible. Please mail your return to the following address:

2 Kings Premium Coffee

Customer Care

604 Melton Ave

 

Memphis, TN 38109

United States

Refunds

After receiving your return and inspecting the condition of your item, 2 Kings Premium Coffee will process your return. Please allow at least 7-10 days to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. 2 Kings Premium Coffee will notify you by email when your return has been processed.

Questions?

If you have any questions concerning our return policy, please contact us at sales@2kingscoffee.com or visit https://2kingscoffee.com/pages/contact

Thank you for shopping with 2 Kings Premium Coffee!